2XU are deemed a non-essential retail store. In line with NSW Reopening Roadmap & the Public Health order, entry into the store for anyone aged 16 or over, the individual will need to be fully vaccinated (or have an exception). Please kindly support this by presenting your Covid-19 Digital Certificate or similar proof to the staff member in-store. Further details please visit NSW.gov.au

As we continue to navigate through the shifting Covid-19 climate, we are ensuring that the safety of our team, our customers and our community is our highest priority. To ensure you have a safe shopping experience when you visit any 2XU, we ask that you follow any guidelines and requests from our in-store team. You play an important part in creating a safe shopping experience for everyone.ย 


NSW Government Stage 1 & 2 Roadmap, along with the Public Heath Order, require all 2XU retail staff working in-store to be fully vaccinated*

*unless exempted


We have increased cleaning in high touch areas such as counters, as well as increased cleaning frequency of fitting rooms.ย 


It is mandatory in all stores that everyone sign in using a QR code. This code will be presented at the entry to the store and we ask that everyone sign in on entry.


It is mandatory that all 2XU team and customersย wear a mask while they are inside any 2XU store. This requirement can change suddenly in all states. We suggest checking with your local state guidelines for their up to date requirements on masks and face coverings when shopping.


Sanitiser will be provided to you on entry to any of our 2XU stores. We ask that you use it prior to entering the store.


Store Customer Capacity Limits are in place, these change per store, these limits can be found at each store entrance. ย 

Keeping a distance of 1.5 metres between yourself and anyone in our store is essential.ย 


Weโ€™ve limited transactions to credit, debit and gift cards to prevent the handling of money.

If you feel unwell, please stay at home and if you have a fever, cough or have difficulty breathing, seek medical attention.

Please respect and be patient with our team. We thank you for your ongoing support and understanding as we push toward our shared finish line of a Covid safe store.